July 2, 2014
QA Assistant Studio is designed to be easy to use APQP software and you will be quite comfortable using the QA Assistant Studio software for Failure Modes Effects Analysis (FMEA), Control Plan, Process Flows, Project Planning and all of the other QA Assistant Studio APQP software tools after a short time. We enhance the ease of use by providing you with a top class support service.
Each individual learns in their own way and at their own pace. That's why we provide various FMEA software support options. You may have a preference for one, but most people will use a combination of all options.
Our 24 hour personalized peace of mind support package covers…..
Friendly, Knowledgeable People
From your initial contact with QA Assistant Studio, you will be assigned an Account Manager who will be happy to answer any questions you may have and will guide you through the functionality of QA Assistant Studio -- From creating FMEA documents to creating customized reports.
24/7 Support Videos
You will be able to access QA Assistant TV online support videos 24/7. These videos cover everything from logging in to creating your own advanced customized reports. The videos are available FREE to every QA Assistant Studio user. QA Assistant TV can be found under the QA Assistant Studio 'Help' menu.
24/7 Online support
Also under 'Help', you will find 'Search Help Topics', which provides a comprehensive guide to both QA Assistant Studio and the APQP documentation it supports, the QA Assistant Studio QuickStart guide and the complete User's Manual.
24hr Priority Email Support
You can contact our support team at support@QAassistant.com. The team is available 24 hours Monday-Friday and you will receive a personal email response from a qualified QA Assistant team member within one business day.
Most QA Assistant Studio packages include a free software training webinar. This webinar will be solely for your company and gives you the freedom for questions and answers.
Live Phone Support
For an immediate response between 9AM and 6PM GMT Monday - Friday, call QA Assistant Support at one of the following phone numbers:
US Phone: (1) 978-631-0424
EU Phone (London): +44 (0) 20 881 6767 8
EU Phone (Dublin): +353 (0) 1 443 4322
Contact us today! We're here to help and support YOU!